Service Delivery Policy
Service Delivery Policies are as follows
*1. Mode of Delivery*
Services are delivered digitally — via email, WhatsApp, client portal, or in-person meetings at our Mumbai office, depending on the nature of the engagement.
*2. Turnaround Time*
- Standard GST/Income Tax return filing: typically 7 business days from receipt of complete documents
- Notice replies and drafting work: typically 7-10 business days depending on complexity
- Statutory / Tax / GST / Branch Audit: timelines agreed at the start of the engagement based on scope and volume of records
- Net Worth / Other Certification: typically 1 business days from receipt of complete supporting documents
- DSC issuance: as per the Certifying Authority's processing time, typically 1 business days after successful verification
- Company/LLP incorporation and registrations: as per government portal processing timelines, which are outside our control
*3. Factors Affecting Timelines*
Delivery timelines depend on: completeness and accuracy of documents provided by the client, government portal availability and processing speed, audit fieldwork access and client cooperation, and any clarification required from the client during the engagement.
*4. Confirmation of Delivery*
On completion, you will receive the filed acknowledgement, signed document, audit report, certificate, DSC token/certificate, or final deliverable via email or your preferred communication channel, along with a summary of the work done.